Management 201, Module 4

Management 201, Module 4

Store / Dental Management Secrets / Virtual Training Categories / Virtual MGMT 201 Individual Modules
$199.00
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MANAGEMENT 201 COURSE OUTLINE

  • We can’t change on a dime, but we can change
  • Kotters 8 – step Change model
  • What has (needs) to change
  • Patient skills:
    • Patience
    • Attentiveness
    • Clear communication Skills
    • Knowledge in their field
    • Ability to use positive language
    • Acting skills
    • Time management skills
    • Ability to “read” patients
    • A calming presence
    • Goal oriented focus
    • Ability to handle surprises
    • Persuasion skills
    • Tenacity
    • Closing abilities
    • Willingness to learn
    • Phone Skills
    • Reducing bottle necks
    • Job description development
    • Creating training
    • Template creation
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    Management 201, Module 4
    Store / Dental Management Secrets / Virtual Training Categories / Virtual MGMT 201 Individual Modules
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